CRMJetty

“Portal” is one of the most buzzed words. You might have read it in your day-to-day life.  But, what is it? Well, there are many complex meanings of portals, but here we have tried to simplify it for you: ‘It’s a gateway or an entrance’.  And from a business angel, a portal or web portal gives your employees, customers, and suppliers a platform to collaborate with you. This shortens your operations cycle and provides you with control over your day-to-day processes. The best part of having a portal is that it is easily accessible from desktops as well as mobile devices. But wait, developing a portal is a difficult and complex task. You need to consider many things like the purpose of developing it, your business model, etc. Asking these questions, in the beginning, will help you have a clear picture of the type of portal your business requires. To give you a clear picture, here I have discussed the types of portals: Vertical Portal: If yo...

The first thing which comes to our mind when we hear the words Customer Relationship Management (CRM) is “Salesforce”. Right? It’s the company that made businesses realize the importance of using a CRM platform. Not only this, but many businesses claim their CRM platform to be the best.  Spotify, American Express, Canon, Toyota, and many other big brands use Salesforce CRM. These companies with data-heavy operations reflect why it is popular among thousands of businesses. Similarly, when you hear the words Content Management System (CMS), what comes to your mind? “WordPress”.  Correct? It’s just five years junior to Salesforce, but has made a strong reputation in the market for itself. Any person who wants to start blogging usually prefer WordPress because of its simple hosting and easy to use interface. Just imagine the combined power of these two highly functional products. Salesforce to manage the data of your customers and WordPress for th...

WordPress Customer Portal, WordPress CRM Portal, WordPress Portal Remember when you were a kid and tried to learn how to ride a bicycle? And then there was no stopping you. How you didn’t want any support from your parents and wanted to do it by yourself?  Why? Because riding it, on your own, brings a sense of independence, determination and an achievement that you can do something on your own.  That’s the exact same thing your customers wish. Most of the tech-savvy people in this “I can Google it” era want to do everything by themselves. Even the product/service support that you want to provide. They want to learn and explore your business products or services on their own. That’s one of the reasons why client portal platforms are popular among most B2B as well as B2C organizations. According to a research, 89 percent of US customers wish for brands and organizations to have an online customer support portal. Why? As mentioned above, your custom...