CRMJetty

  Customer Support has been one of the most crucial and indispensable aspects of business management throughout business history. And companies around the globe want to figure out the best way to do it. However, it is important to note that customer support isn't what it once used to be. These days, customers would rather read online solutions/articles and troubleshoot their problems than by writing elaborated emails about it or waiting to speak to a support agent.  With this increased dependence on self-service over traditional communication methods, it has become quite necessary for companies to implement customer portal solutions where all the information can be collated for the end-users. This article aims to give you insight into these customer portal solutions and guide you if the question, "Which customer portal solution should I use?" is troubling you. Rise of the Customer Portal Solution! A customer portal creates an engaging platform that lets the customers ...

Back in March when the lockdown was beginning, the weather was also changing from spring to summer. And when the weather changes, I tend to get a sore throat. So of course, as someone who Googles everything, I Googled the symptoms of coronavirus and convinced myself that maybe I had it. Reader, I didn’t. If you can convince yourself you have a much bigger health issue when you just have the common cold, it is needless to say, the scale of that comparison and panic varies from person to person and disease to disease. And health is one aspect of life that we’d like insured, so when something actually happens, we are taken care of. Other things that we like insured are our cars, houses, gadgets, and almost everything. Why? Because we buy really expensive things sometimes and expensive things also break. It just takes way more to fix an expensive thing as compared to something that cost less originally. Similarly, an equally complicated financial matter is getting a loan ...