How Finance Businesses Can Benefit from a Finance Portal
Note: This post is for any B2B finance brand or a direct customer in the finance industry. This post highlights some of the common challenges that a direct customer might face and how they can be solved using a finance portal. For many years now, the finance industry has been undergoing a fundamental shift. Digital transformation is changing the way businesses and customers interact with one another. Everything is shifting online, be it payments or communication. Innovations and trends are emerging in the industry. Businesses are doing their best to keep up with customers’ expectations and deliver seamless experiences. Understanding your customers’ pain points will help you best cater to their requirements and give your business a competitive edge. Critical areas, which, if kept unattended, can put off your customers A. Customer support You will agree that customer acquisition costs in finance are higher than in other industries. Did you know acquiring a customer can...