How to Enhance Customer Experience With SuiteCRM Customer Portal
SuiteCRM is currently the most widely accepted open-source CRM system worldwide. It is powerful, feature-rich, intuitive, secure, and flexible, and it can help you improve your customer service and experience. For a company that highly values improved user experience, customer interaction, and satisfaction, the SuiteCRM Customer Portal is a perfect answer. Understanding SuiteCRM Customer Portal The SuiteCRM Customer Portal allows the client to view history, including orders, submit a support issue, access account information, and communicate with the company through a different site. This is a self-serviced portal that will help the customer in getting access to information in real time and minimum human interventions. Businesses can personalize their services and support to the needs of every individual customer based on customer’s profile, purchase history, and support tickets. Such a level of tailoring ensures even stronger customer satisfaction because customers feel mor...