How to Retain your Customers During COVID -19 Outbreak
Social distancing. Our current reality to stay safe. However, for businesses, it is the exact opposite. They are concerned about its long-lasting impact that is probably going to be bigger than anticipated. Currently when you have very few chances of acquiring new business, unless you offer essential products, keeping your existing customers engaged with your business can be your shield. Here is how you can retain your customers from a distance : Communication is the key Although it may sound a bit cliché, it is critical. Keep your customers updated about your business. Whether you are shut temporarily, adjusting working hours, or the steps you are taking for a safer workplace. Customers are visiting social media the most. Hence, make sure you’ve updated yours with the latest updates. If you are operating, it is important to assure them that you and your team are taking proper safety measures. Hence your website should have the necessary inform...