CRMJetty

College and school enrollment have evolved into a full lifecycle that spans from student admission confirmation to final decisions, onboarding, orientation, and early engagement. But the problem is that many institutions haven’t caught up on that yet. The enrollment process still comprises a patchwork of manual workflows, disconnected systems, and “just email us” processes where documents get lost in threads, status updates lag, and data quality becomes a constant cleanup exercise. At the same time, today’s students expect a digital, self-service, mobile-first experience where they can submit what’s required, see what’s pending, and get real-time updates without waiting for an advisor to respond to a ticket. Salesforce Education Cloud helps institutions automate recruitment and admissions processes within Salesforce CRM. This allows institutions to implement automated application review, unified student communication, and AI-supported user engagement. This will make the background proc...