CRMJetty

Most organizations use ERP or CRM systems to simplify operations. What if we say there would be a potential boost in efficiency if these tools were integrated and hosted in the cloud? This integration allows real-time access to vital company information via a dashboard with just a few clicks. Microsoft Dynamics 365 offers this level of flexibility. Microsoft Dynamics 365 is a robust CRM and ERP application suite that combines all your business processes in the cloud, simplifying customer growth and operational success. Seamless Integration Do your employees use Skype for outgoing business calls? Many organizations now utilize such cloud-based VoIP systems. They might also work with Microsoft Dynamics 365 tools and store critical information on OneDrive or similar cloud platforms. Managing these multiple applications can be cumbersome and prone to errors. It also includes the risk of misplacing or accidentally deleting data. Dynamics 365 CRM can be easily integrated with other Dynamics ...

Today’s customers want instant, personalized and seamless interactions across multiple channels. They want self-service, real-time info and experiences that are tailored to their needs. To cope with this, businesses often face these challenges: Customer expectations for instant support Complex, fragmented customer interaction channels Manual processes No visibility into customer interactions Personalized, context-aware experiences These need more than traditional customer service solutions. They need intelligent, adaptive solutions that can scale with your business and deliver amazing customer experiences. Whether you’re a small business looking to grow or an enterprise looking to optimize your customer service, this guide will show you how an  AI-powered Dynamics 365 customer portal  can be a game-changer for your company. Why Companies Need an Advanced Customer Portal The Changing Landscape of Customer Expectations Always Available Customer Service Modern customers don’t fol...