CRMJetty

We all know how much Salesforce products are used worldwide for its features, resources they provide, ease of implementation, and many more reasons. With every product they release, they go one step further in providing their customers with world-class solutions. And of course, every product is updated keeping in mind easy integration with its CRMs.  In Salesforce, Communities are designed to help organizations collaborate better with external users such as customers, partners, and even employees. Choosing the right Salesforce Community license is important because it can affect access, functionality, user experience, and overall cost. Picking the wrong license can lead to limited features, much higher expenses, and also to unnecessary restrictions. Let’s also break down different Salesforce Community licenses and compare how they work. Well will also analyze price variations and discuss the common use cases. This will make it easier for you to decide which license best suits your ...

Your donor team is stuck in spreadsheets. Volunteers are onboarded manually, often over email. Stakeholders can’t access impact reports without calling your admin team. And while your Salesforce CRM holds everything-from donor records to event timelines-it’s locked behind internal-only access.   Sound familiar? You’re not alone. Many growing non-profits face this exact roadblock: a solid CRM setup internally, but no streamlined way to extend that data securely to the external people who need it-donors, volunteers, board members, and partners. This friction isn’t just frustrating-it’s slowing your mission down. Let’s break down why this happens-and how a  Salesforce Customer Portal  can unlock the next level of operational transparency, trust, and growth. Manual Workarounds = Growth Bottlenecks Non-profits operate under intense pressure: do more, serve more, prove more-while spending less. But ironically, the systems built to help (like Salesforce) often stay siloed to int...

Salesforce communities have transformed how organizations engage with their customers, partners, and employees. By providing tailored portals and forums, businesses can enhance customer service, streamline partner collaborations, and boost employee productivity. However, with multiple licensing options available—such as the Community and Community Plus licenses—selecting the right fit for your organization can be complex. In this type of scenario our  Salesforce Customer Portal  is the Savior. Understanding the distinctions between these licenses is crucial to maximizing your investment in Salesforce. This article delves into the various Salesforce community licenses, offering insights to help you choose the one that best aligns with your business objectives. Here is a simplified version that will help you understand better. License Type Purpose Key Features Ideal For Customer Community Basic customer support and information sharing. Access to cases, FAQs, and limited data bas...

Customer portals are no longer a nice to have – they’re a must-have for any business looking to increase customer engagement, streamline support and self-service. While Salesforce has been the go to for customer portals for years, it’s not the only option. As businesses prioritize ROI (Return on Investment) when choosing a portal solution, many are looking for cost effective and flexible alternatives that offer seamless integration, customization and scalability – without the heavy licensing fees of Salesforce. So how does Salesforce’s Customer Portal compare to other popular options like CRMJetty, Titan DXP, Advanced Communities, Knack, and Magentrix? More importantly, which one will give you the best ROI for your business? In this post, we’ll break down the differences, compare features and analysis the cost-benefit of each to help you decide. CRM Portals Compared: A Quick Overview Considering the right customer portal involves factors like cost, flexibility, customizability, and CRM...