CRMJetty

COVID-19 has disrupted the economy, and our lives. Some of us are privileged enough to have jobs, especially those of us who can work from home. We have salaries coming in regularly. We have homes to live in and work from. With a few clicks, we can even get groceries, medicines, and meals delivered to our doorstep. All that while following social distancing protocols. This privilege does not extend to everyone. A number of industries, big and small, are having to lay off or furlough employees. Similarly, because of the lockdown, social distancing, and shelter-in-place, a number of businesses have had to close down, like restaurants, laundromats, movie theaters, malls, small shops. These business owners have no other source of income. Even amongst these, there are disparities. In such a situation, how can we help at the local or global level? You can support them by donating funds. You can also donate to nonprofit organizations that you support. If you are a nonprofit o...

Social distancing. Our current reality to stay safe.  However, for businesses, it is the exact opposite. They are concerned about its long-lasting impact that is probably going to be bigger than anticipated. Currently when you have very few chances of acquiring new business, unless you offer essential products, keeping your existing customers engaged with your business can be your shield. Here is how you can retain your customers from a distance : Communication is the key Although it may sound a bit cliché, it is critical. Keep your customers updated about your business. Whether you are shut temporarily, adjusting working hours, or the steps you are taking for a safer workplace. Customers are visiting social media the most. Hence, make sure you’ve updated yours with the latest updates.  If you are operating, it is important to assure them that you and your team are taking proper safety measures. Hence your website should have the necessary inform...