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First, we need to understand the concept of a partnership program. It’s a business strategy adopted by vendors and business owners in order to create an additional source of income by partnering with each other or more vendors, business consultants, etc. to promote their products or services. The way your partnership program works depends entirely on your business model as well as the products and/or services that you sell. Of course, there are plenty of other factors that influence it. Business partners and partnership programs contribute to growth, which is why businesses have partnership programs. No matter what scale your company is at, you would only benefit from a partnership program as it can help you reach more customers, which eventually helps you drive revenue. Here are some other benefits of having a partnership program. Benefits of having a partnership program: Increased Revenue There is no doubt that a partnership program generates a notable...

When you Google ‘What is a portal?’, it says that it’s a gateway or a door. But it also says that it’s a website or a webpage providing access to other sites. In other words, it gives a limited amount of access to a specific group of people. The extent and type of access varies from industry to industry. Just as a door is customizable, you can approach a custom portal development company for a custom web portal crafted according to your specific needs. An online portal is an individual key to a particular part of a mammoth database. The individuals with access can edit only certain parts of this vast interconnected data. Portals can be convenient in a number of industries. Education Industry: An educational institute has a central database with information about the teaching staff, the administrative staff as well as the students. An educational web portal could give access to all of these people to assist them in their jobs. Medical...

For any business, their customers are their top priority. Making sure they get the right information at the right time to convert them into customers is very important. This generally means some of your staff will constantly have to work on client management, doing tasks that are mostly repetitive. However, there are tools available now that can do just that. CRM customer portals take the hassle out of repetitive tasks and making the process more efficient. Customer portal bridges the gap between the business and the customer with its robust functionalities. It also means that you can fulfill your customers’ basic requirements at all hours of the day without a staff that works at all hours of the day. Additionally, with good customer development company , you can have a customized customer portal which works according to your business flows & operations. Here are 4 scenarios where you can simplify your business operations with a CRM customer portal: ...

If you are in the business of ecommerce in any capacity, then you probably know that it is important to give access of your CRM to your customers, so that they can manage their wish list, orders, payments, as well as refunds and returns. Now, of course, there is no way to give direct access to the CRM. This is where a customer portal comes in. After all, a demographic based marketing approach is getting old now, with customers preferring a more personalized approach. Personalized marketing means that the customer will never miss out on deals and coupons for the things that they actually want. A portal makes it even better when it gives the ability to create wish lists and allows signing up for notifications. And for this instance, let us look at solely, Salesforce customer portal . Salesforce is one of the most popular customer relationship management tools. And its combination with the most renowned CMS WordPress would work wonders. So, let’s see what does a third p...

The way an e-commerce business chooses and handles its vendors determines their overall success. In this blog, we are going to take a deeper look into how vendor management can make or break your e-commerce business.                                                                                                                               What is Supplier Management? Supplier management is the process of maintaining relationships with your vendors. It includes managing contract negotiations, having meetings about quarterly reports, and sharing regular sales data analytics. In simple words, it is the management of the people who supply all the pro...

Customer Relationship Management (CRM) is synonymous to the brand Salesforce. It’s the first name that pops up whenever there is any chatter about CRM. They have set the standard for the whole industry to follow. As of 2019, they will complete their two decades into the business. Two whole decades! One can safely assume they know what they are doing. Moreover, last year, it was the best company to work for , according to Fortune’s 100 Best Companies to Work For . So, you could only imagine the kind of talent working there to keep Salesforce at the top. Similarly, when you talk about Content Management System (CMS), people are bound to think of WordPress, a company that is five years junior to Salesforce but has a similar reputation in the market. Almost anyone who has ever wanted to set up a quick blog has used WordPress. Needless to say, it is equally popular as Salesforce, for what it provides to the users. Now imagine the possibilities with the combined power of Salesfor...

CRM is a powerful tool. Since its inception, it has helped many companies gain insight into customer behavior. CRMs have a specific purpose and they serve it well. But they have a limited scope. That is why we need plugins. Plugins significantly increase the scope of the CRM. Perhaps the most important example of CRM plugins is a customer portal. New technology can be overwhelming. Because of this, it is easy to overlook a few details. Ironically, while using the CRM, sometimes you might end up overlooking the customer’s perspective. How does CRM affect the customer? When you think about it, you’ll find how perfectly the customer portal fits into this picture. The core function of a CRM is to facilitate orderly interactions with the prospects and clients. However, this is the era of self-managed customers, who can access the quotes, invoices & contracts with minimal involvement of your team. This is your average customer today. And to appease such a customer, you need a wa...

WordPress and Salesforce are no less than a match made in heaven. When you go for a WordPress Salesforce Integration (WordPress website with Salesforce as your CRM) lead generation becomes easy. Now, the visitors that come to your WordPress website provide you with their information in two ways. One, by signing up to the newsletter and two, by registering for an event. The task of your CRM is to collect that information and store the data at one place enabling you to keep it organized. However, if you wish to provide your customers with a more personalized browsing experience and boost engagement, you need to integrate WordPress and Salesforce in the best way possible. This can include anything right from plugins like Salesforce Portal for WordPress and apps to customized integrations. Let’s know about the aspects you need to consider in case you go for Salesforce WordPress  Integration : Integration through Apps Third-Party apps are a widely used option when it comes ...

An eCommerce business is no less than a small child. The keen interest and supervision on all your interactions with your business determine your success and roadmap. From managing store inventory, product orders to customer relationship management all of them are important business aspects. While there are a plethora of modern applications available to handle tedious operations like inventory management, shipments, returns, and so on, a customer portal plays a vital role behind managing your customer interactions. Customer Portals enable streamlined communication between clients and employees. Based on the purpose of your business, you can leverage the functionality of portals to improve the day to day interaction cycle between you and your customers. If you are using the most powerful & renowned CMS WordPress to run your website operations, then let's explore the ways a WordPress Client mangement plugin helps your business grow. We have explained some of the most commo...