CRMJetty

SuiteCRM is currently the most widely accepted open-source CRM system worldwide. It is powerful, feature-rich, intuitive, secure, and flexible, and it can help you improve your customer service and experience. For a company that highly values improved user experience, customer interaction, and satisfaction, the  SuiteCRM Customer Portal  is a perfect answer. Understanding SuiteCRM Customer Portal The SuiteCRM Customer Portal allows the client to view history, including orders, submit a support issue, access account information, and communicate with the company through a different site. This is a self-serviced portal that will help the customer in getting access to information in real time and minimum human interventions. Businesses can personalize their services and support to the needs of every individual customer based on customer’s profile, purchase history, and support tickets. Such a level of tailoring ensures even stronger customer satisfaction because customers feel mor...

SuiteCRM is a customization boon. You get to set up your CRM as you want it. This includes things that your business flow needs.  Apart from these customizations, if you want a way to connect with your customers, adding a SuiteCRM WordPress customer portal can do the trick. However, it can often get overwhelming to know what features are must-haves in the portal and how much flexibility you need to manipulate those features easily. Some features are classic must-haves and others you build on top of the ones that SuiteCRM provides. Let’s take a look. Custom relationship SuiteCRM provides two kinds of relationships. One is one-to-one and the other one is the one-to-many relationship. If you integrate a portal, it is possible that you would have to configure it to work for the relationship settings that you have in place. But some portals can be dynamic in terms of code. No matter what relationship you have established in terms of your contacts, the portal should be able t...