CRMJetty

Only   26%   of organizations can support all the development requests they receive. If you’re not among that 26%, you’ve got a growing problem. Business users can’t afford to wait days—or weeks—for simple portal changes. A form update. A layout tweak. A new user view. These should be quick fixes, but instead, they turn into tickets lost in a long dev queue. By the time changes go live, the moment may have passed. In a world where timing defines outcomes, being stuck in a development queue is costly. It is necessary to identify the problems and address them before they escalate into a bigger issue. The Problem: Business Users Are Stuck Behind Dev Requests In many organizations using Salesforce, there’s a familiar cycle. Business users come up with a change. It could be a small update to a form. Or a new data view they want to expose to customers or partners. But instead of making that change directly, they hit a wall. They need to raise a ticket. That ticket goes to the develo...