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Showing posts with the label salesforce client portal

Should You Choose a Salesforce Customer Portal or a Partner Portal

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What thought/brand crosses your mind when you think about CRM and portals?  For us, it's always Salesforce. Not because they are in the industry for long and are widely popular. But they understand customers' pain points and needs. They also understand the business requirements and what solution can help them achieve profits. Salesforce knows the market. They launch products that would enhance customers and clients' interaction. They bring in products that complement their CRM. Mostly, those products are portals and communities.  If you know about Salesforce or have used it, you might know about Salesforce Customer Portal and the other types. You might be aware of their functionalities like that of a Salesforce Client Portal.  However, sometimes they can raise a question like which one to choose?  Should you go with a customer based or a partner one?  Hence, in this article, we'll discuss two types of Salesforce Portal, i.e., Customer and Partner. We'll als...

4 Features of Self-service Portals For Better Customer Service

Website owners use self-service portals widely. With them, you can provide better support services to your customers. It is a critical part for any company as customers might need it anytime when using your services/products. And with portals it becomes easier than ever to assist them on-time. Let's see how self-service portals can make your customers' life much easier: Thanks to technology, most of our operations are dependent on technology. Whether it is shopping, whether it is for clothes, furniture, medicines, food, or electronics, customers prefer online stores over going to an actual shop. This has made it all the more necessary to provide the support they need. For instance, if you are a store owner of any fashion brand, your website has all the information about clothing items, discounts, new trends, available sizes, etc. And this store is global. Hence it might be difficult to provide support across time zones. You have to hire support staff that can work...

Power of Retail Portals

Having a retail shop in this e-commerce era can be a little overwhelming because of the monstrous competition. But when you have one it is important to build relations with customers for maximum retention and success. Do you know when you can communicate the most with your customers? Point of Sale , yes you heard it right! At the time of billing, you know about their shopping experience and other interests. You also learn what other things they expect from your store. On the other side to serve them better, a portal can help enhance their experience. It provides transparency and increase the overall efficiency of your retail business. You can opt for Sugar CRM WordPress Customer Portal if you use WordPress as your backend. Let's discuss what other things you can provide through portal and how it helps you to manage and grow: Customer-Centric Flow: It helps you grow your customer base. Your customers can get special benefits like first access to the product, easily kn...

Stock Exchanging: Your Portal To The Market

The financial exchange has been a reason for a lot of issues. People born after WW2 see how it functions and how to exploit it. Or then again when to evade it out and out. At the point when organizations dispatch their Initial public offerings, the open gets an opportunity to contribute. This expects them to access organizations' offers to assemble their very own arrangement.  Stock Exchanging: Your Entrance To The Market  That is the place an offer broking organization comes into the image.  As an organization that handles cash day in day out, you have to mull over a lot of things. In any case, one of the significant interesting points is the product you are going to utilize.  You have in the first place a CRM. Presently, obviously, this should be a multi-layered CRM of a venture level. The perfect decisions for long haul scaling are Microsoft's Elements 365 CRM and Salesforce. You can likewise begin with a little scale CRM like SuiteCRM or Sugar. ...