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Showing posts from December, 2020

5 Features Every Real Estate Web Portal Should Have

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  Are you looking for a house? Google it.  People are so used to the idea of the internet that they look for everything on it, whether it's searching for a website, product, real estate agent, broker, dealer, etc. The search doesn't stop here. In terms of the real estate business, the prospects even look for properties online. (In fact, NAR's statistics reveal that 95% of home buyers search online.) They don't feel like visiting 50 houses to confirm one. They rather prefer you having a real estate web portal development. A virtual space that shows them images, virtual tours, comprehensive study with ratings and reviews of the properties to create a final list or probably make a deal.  And a SuiteCRM WordPress Plugin would be quite profitable.  Further, you can partner with a development company to help you in the customization.  With the portal, you can easily advertise your properties and listings. Users can search for properties, book appointments, etc. Yo...

Help Your Customers with a Salesforce Customer Portal

  Not every customer prefers interaction with customer support representatives. Some even wish never to call the team and ask for updates, support, or any other reasons. For them, calls, live chats, texts, and customer support are like stepping out of their comfort zone. And that's not the kind of dissatisfaction you would want for your customers. However, you can't make everyone happy. But you can always try your best by providing better customer service through a customer portal. Even the stats say that 75% of customers prefer a self-service system to be more convenient than talking to a representative.  Opting for a portal will not only benefit your customers, but even you will be at an advantage. By providing customers with a Salesforce customer portal, you can free your representatives of repetitive, unproductive tasks. Instead, they can focus on pressing services. Also, fewer support requests mean less investment in training the customer support team. Besides, it will ...

4 Features of SuiteCRM Wordpress Customer Portal

  We know the importance of portals in a business. The endless self-service options, integrations, and features simplify the business operations and keep the communication with the customers going.  If you want to give your customers an enhanced experience, integrating a SuiteCRM WordPress Customer Portal would be a good trick. However, it is overwhelming to identify the features of a customer portal. There would be a list of must-have features, whereas the one that might be required but not mandatory. Also, the system would have some standard features. You might choose to customize the standard features or add additional customized features. Overall, you need to consider a lot of things before finalizing a customer portal, or you can go with a SuiteCRM WordPress Plugin that allows easy customization of features along with a set of quality integrated features.   Below, we have explored a few SuiteCRM WordPress Customer Portal features and why your business needs th...

Portal Solutions for your Partners and Customers

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Portals are a one stop solution for companies to cater to their customers. The ease that companies get in handling and providing support to customers is commendable. Additionally, portals have also changed the way businesses interact with customers and vice versa.Today looking at the market potential of portals and CRMs many big and medium size companies are trying their hand at it. One such famous CRM is Microsoft’s Dynamics 365. Microsoft Dynamics provides different types of portals like customer portal, partner portal, knowledge portal, etc. and each of them fulfills a different requirement. The main function of a portal is to bridge the gap between companies and customers. Going further, let’s see Dynamics customer portal and partner portal in brief: What is Dynamics 365 Customer Portal? Dynamics customer portal bridges the gap between customers and companies. It provides access to exclusive content, chat, support, knowledge base, and many more things. Here are the top three b...