CRMJetty

Do you know effective procurement can enhance customer experience? Look at it this way - unless you receive the goods on time, you can't proceed further. If the supplies are not delivered on time, it will result in late deliveries, which will affect customer experience and sales. So, while focusing on customer relationships, you have to focus on supplier management too. Supplier management maximizes the business performance by automating all the processes. It streamlines the entire supply chain activities. Let's understand what it means and how it works. What is Supplier Management? In simple terms, supplier management refers to all the processes and activities related to suppliers. It includes identification, performance evaluation, compliance, management, and contract negotiation. Supplier management is the relationship between buyers and suppliers. Like CRM, it helps build a strong relationship with those who supply goods and services to your business. But there...

  B2B organizations typically rely on vendors and channel partners to keep their operations running smoothly and expanding their outreach. That is why the management of partners and vendors is important, as issues in their management can impact a business. There are different ways you can ensure that you are managing your vendors, partners, and customers efficiently. One of the ways is using a portal to manage them all. A portal brings all your vendors/suppliers, partners, channels, etc., together in one place. Salesforce also provides its own social media platform that helps B2B organizations manage vendors, partners, customers, and more. If you are also thinking about managing your vendors/suppliers and partners efficiently, here’s the post for you. In this post, you’ll first learn about Salesforce’s Community Cloud and then Salesforce Vendor Portal. So, let’s begin. What is Salesforce Community Cloud? Salesforce Community Cloud is an online social platform by Salesforce. It enab...

Picture this. You are a big organization’s owner with a large customer base and numerous sales channels. What would be your first approach to manage them? You obviously wouldn't want to start your day by swamping yourself with compiling scattered sales data. Neither would you want to open those exhausting big spreadsheets to analyze individual sales reps’ data to track progress or call or email them. Instead, you would want to see all your data in one location in a well-arranged manner to facilitate the management. This is exactly where a web sales portal comes into the picture. Several organizations use a web sales portal to manage their different sales operations, channels, leads, and customers. A sales management portal helps them streamline their sales operations and makes it easy for them to track sales progress. Before further details of how a web sales portal works and how it helps overcome various sales challenges, it’s essential to understand what a sales portal exactly is...