CRMJetty

  Are you starting a B2C business in 2021? You need a digital presence. The B2C market is expected to reach $4.01 trillion in 2021. You can’t expect to reach this demand if you don’t have a B2C portal to handle your business operations and customers. In today’s world of instant solutions and fast foods, customers want instant answers. B2C businesses need to adapt to this changing customer demand and behavior. They need to bring in self-service for customers to handle their activities. After all, that’s what 89% of the US customers expect from businesses. With B2C portal development, businesses can increase profits and drive growth. Though B2C portals are not limited to customer support, they can enhance customer experience with streamlined management. Let’s see how B2C portal development can set up businesses for long-term success. B2C Model: Overview B2C stands for “business to customer.” A B2C business sells products or services directly to the customers—for example, an o...

For personal insurance, do you tend to call someone or lookup on Google for the answers?   It's Google, probably! Because it's easy and convenient to find answers and solutions rather than asking for help. We expect round-the-clock service, which is not possible in a traditional approach. Technology has transformed convenience into luxury and is now a necessity. Insurance brokers need to embrace technology to stay competitive in the digital environment. The key is to bring a solution like a Salesforce broker portal that helps brokers know when an existing customer has a policy in another line with them. Broker portals boost brokers' efficiency, enable mobility, and enhance customer experience. With the help of Salesforce broker portals, insurers can create personalized offers tailored for individual customers by analyzing their surveys and other open data. The right solution can help protect backend operations and streamline frontend operations to ensure a 360-degree vie...