Posts

4 Features of Self-service Portals For Better Customer Service

Website owners use self-service portals widely. With them, you can provide better support services to your customers. It is a critical part for any company as customers might need it anytime when using your services/products. And with portals it becomes easier than ever to assist them on-time. Let's see how self-service portals can make your customers' life much easier: Thanks to technology, most of our operations are dependent on technology. Whether it is shopping, whether it is for clothes, furniture, medicines, food, or electronics, customers prefer online stores over going to an actual shop. This has made it all the more necessary to provide the support they need. For instance, if you are a store owner of any fashion brand, your website has all the information about clothing items, discounts, new trends, available sizes, etc. And this store is global. Hence it might be difficult to provide support across time zones. You have to hire support staff that can work...

Power of Retail Portals

Having a retail shop in this e-commerce era can be a little overwhelming because of the monstrous competition. But when you have one it is important to build relations with customers for maximum retention and success. Do you know when you can communicate the most with your customers? Point of Sale , yes you heard it right! At the time of billing, you know about their shopping experience and other interests. You also learn what other things they expect from your store. On the other side to serve them better, a portal can help enhance their experience. It provides transparency and increase the overall efficiency of your retail business. You can opt for Sugar CRM WordPress Customer Portal if you use WordPress as your backend. Let's discuss what other things you can provide through portal and how it helps you to manage and grow: Customer-Centric Flow: It helps you grow your customer base. Your customers can get special benefits like first access to the product, easily kn...

Stock Exchanging: Your Portal To The Market

The financial exchange has been a reason for a lot of issues. People born after WW2 see how it functions and how to exploit it. Or then again when to evade it out and out. At the point when organizations dispatch their Initial public offerings, the open gets an opportunity to contribute. This expects them to access organizations' offers to assemble their very own arrangement.  Stock Exchanging: Your Entrance To The Market  That is the place an offer broking organization comes into the image.  As an organization that handles cash day in day out, you have to mull over a lot of things. In any case, one of the significant interesting points is the product you are going to utilize.  You have in the first place a CRM. Presently, obviously, this should be a multi-layered CRM of a venture level. The perfect decisions for long haul scaling are Microsoft's Elements 365 CRM and Salesforce. You can likewise begin with a little scale CRM like SuiteCRM or Sugar. ...

Employee Management Portal - Features And Benefits

Image
Employee management is a necessary and cumbersome task. But since software makes everything easier, you can implement it to manage your employees as well. The best software to do so is the employee management portal which needs to be in connection with your CRM, but not really with your CMS. In this case, you should go with one of the hosted portal solutions for SuiteCRM available in the market. But before you make any decisions about it, let's look into what an employee portal can do: Attendance: The most basic use of an employee portal is to mark attendance. Employees can have their own login credentials. This portal can work with a time card machine that can fetch their entry and exit, based on which the portal can calculate their working hours. Role-based access: Generally, companies have a hierarchical approach in employee management. Therefore, the ideal thing would be to get one of the hosted portal solutions for SuiteCRM that gives employee role-...

A Secure Customer Portal - Perfect Solution for Any Start-up

The start-up scene is booming everywhere. While earlier, the start-up culture was limited to Silicon Valley, which is no longer the case. Innovative concepts and ideas are encouraged rather than feared. However, this brings me to say it is definitely not easy to start-up even now. You have come up with either a brand-new idea or concept or a different way of doing something that is already happening. Then you have to get financing, find an incubator, make a business plan, build a website, and a number of other things. Here, minimizing the cost would be greatly beneficial. On the other hand, this should not be at the cost of things like security or quality. It doesn't matter if your start-up is B2C or B2B, more likely than not, you will need two things, a CRM and CMS. And if you get free solutions for this, that can be quite cost-effective for your business. Your CRM solution can be SuiteCRM and your CMS can be Joomla! They are both free to use and Joomla! happens to be on...

WordPress Customer Portal - Why Your Business Needs One

Customer portal is not a new concept any more even though we don't always realize that we are using one. Ordering things online is no longer limited to e-commerce giants. It goes much beyond that because it is relatively easier to set up an online store. And no matter the size of the store, a customer portal is necessary. A customer portal gives your customers limited access to certain modules of your CRM. This access enables them to communicate with you so that you can provide better service to them. If you choose WordPress for your website and SugarCRM as your CRM, SugarCRM customer portal is ideal for this situation. Let us look at an example of where a customer portal of this kind can come in handy: Food delivery service: If you have ever tried to go out for a meal on the weekend, you know that true happiness lies in eating at home. But that doesn't mean you want to cook or get the usual from the diner down the street. You want to get that one pasta fro...

Knowledge Portal - Adding Value to Your Product or Service

Innovation is incredible. It refreshes each and every day. It changes each and every day. A little populace on our planet is truly technically knowledgeable. We stay aware of new devices and updates and know precisely why a score on a telephone is nightmarish, or comprehend kids about a specific telephone battery that Told when it was biting the dust by detonating.  Be that as it may, there are other individuals out there, to whom this tech industry needs to really sell items and administrations. What's more, in all honesty, they are more in number. (Despite the fact that my YouTube algo just demonstrates me tech recordings now in Techtember).  For everybody, there is an expectation to learn and adapt to innovation. A few things are straightforward and clear enough for everybody, similar to slide or swipe to open your telephone. Be that as it may, different things are similarly as troublesome, such as making sense of precisely where to put your finger to open your te...